Fastest way to reach us. We respond during business hours.
Contact Gucci Tennis Shoes
Questions about orders, sizing, authenticity, or shipping? Our team is here to help.
Address
248 W 23rd StNew York, NY 10011, USA
Hours
- Mon–Fri: 09:00–18:00
- Sat: 10:00–16:00
- Sun: Closed
Orders & Returns
Need help with an order or return? Include your order number for faster service.
Send us a message
We usually respond within one business day.
Frequently asked questions
How long will shipping take?
Orders dispatch in 1–2 business days. Delivery typically takes 3–7 business days within the US. A tracking link is emailed once shipped.
What is your returns policy?
Unworn items in original packaging can be returned within 14 days of delivery. Start a return by emailing your order number to [email protected].
Are your Gucci tennis shoes authentic?
Yes—every pair is guaranteed authentic and sourced from verified suppliers. Product pages include detailed photos and specs.
Which payment methods do you accept?
We accept Visa, Mastercard, and PayPal.
Can I change or cancel my order?
If your order hasn’t shipped, we can update or cancel it—email us as soon as possible with your order number.
How do I find my size?
Most Gucci tennis shoes run true to size. For half sizes or wider feet, consider sizing up. Contact us for specific model measurements.
Visit or write to us
248 W 23rd St, New York, NY 10011, USA
Prefer email?
Send us a note at [email protected]. Include your order number for faster assistance.