Privacy Policy

1. Who we are

Gucci Tennis Shoes (“we”, “us”, “our”) operates https://gucci-tennis-shoes.com/, a site offering a curated selection of Gucci tennis shoes. We are not affiliated with or endorsed by Gucci. Our contact details are in the Contact Us section below.

2. Information we collect

• Identifiers: name, email, phone number, shipping/billing addresses, order numbers, account credentials.
• Commercial information: items viewed, added to cart, purchased, return history, gift messages.
• Payment details: payment method, transaction identifiers, and card type. We do not store full card numbers; payments are processed via PCI-DSS compliant providers.
• Device and usage data: IP address, browser, device type, operating system, pages viewed, time on page, clicks, referring/exit pages.
• Approximate location: inferred from IP address to show relevant shipping and currency info.
• Communications: emails, chat transcripts, support requests, product review content and ratings.
• Social and referral data: if you arrive via an ad, affiliate link, or connect using social sign-in, we receive limited profile and referral information per your settings.
• Cookies and similar technologies: described in the Cookies & tracking section below.

3. How we use your information

• Provide services: process and deliver orders, returns, and refunds; provide customer support.
• Improve and personalize: remember preferences, recommend products, optimize site performance.
• Marketing: send updates, promotions, back-in-stock alerts, and cart reminders with your consent where required.
• Fraud and security: detect, prevent, and respond to fraud, abuse, and unauthorized activity.
• Compliance: meet legal obligations, tax and accounting requirements, and enforce our terms.

4. Legal bases (GDPR)

• Contract: to fulfill purchases and provide requested services.
• Legitimate interests: to secure our services, prevent fraud, improve our site and offerings.
• Consent: for non-essential cookies, email/SMS marketing, and some analytics/advertising.
• Legal obligation: to satisfy record-keeping, tax, and regulatory requirements.

5. How we share information

We do not sell personal information. We share limited data with trusted service providers who act on our instructions and under appropriate safeguards:

• Payments: payment gateways (e.g., card processors and PayPal) to process transactions.
• Fulfillment: warehouses, shipping carriers, and returns processing partners.
• Customer experience: email service providers, review platforms, live chat and helpdesk tools.
• Analytics and advertising: platforms that measure performance and, where consented, show ads.
• Fraud prevention and security: risk scoring, identity verification, and anti-abuse tools.
• Professional services: auditors, accountants, legal advisors when necessary.

We may disclose information if required by law or to protect our rights, users, or the public.

6. Cookies & tracking

We use cookies and similar technologies (pixels, local storage) to run our site and understand usage. You can manage preferences any time using the Cookie Settings button.

• Strictly necessary: core site functions (security, cart, checkout).
• Performance/analytics: traffic measurement and site improvements.
• Functional: remembering preferences (e.g., currency, size filters).
• Advertising/marketing: personalization, retargeting, and campaign measurement.

Browser controls: You can also clear cookies or set your browser to block them. Blocking some cookies may affect site functionality.

7. Advertising & analytics

Where permitted by law and your preferences, we may use analytics and advertising partners to measure performance and deliver relevant ads. These partners may set their own cookies and collect device identifiers, IP address, and page interactions to provide aggregated reports and ad personalization. You can opt out of marketing cookies via Cookie Settings. Some networks also provide opt outs at youradchoices.com and youronlinechoices.eu.

8. Data retention & security

• Retention: We keep personal data only as long as needed for the purposes described or as required by law (e.g., tax and accounting records typically 6–10 years, depending on jurisdiction).
• Security: We use administrative, technical, and physical safeguards, including encryption in transit (HTTPS), access controls, and regular reviews. No method is 100% secure; please protect your account credentials.

9. Your rights

Depending on your location, you may have rights over your personal information, including:

• Access, correction, deletion, and portability.
• Restriction or objection to certain processing.
• Withdrawal of consent where processing is based on consent.
• Appeal or lodge a complaint with your data protection authority.

California residents: You have the right to know, delete, correct, and opt out of sharing for cross-context behavioral advertising. We do not sell personal information for money. To exercise rights or opt out of targeted advertising, use Cookie Settings (turn off Marketing) or contact us.

10. International data transfers

We may process and store information in countries outside your own. When we transfer personal data internationally, we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.

11. Children’s privacy

Our services are not directed to children under 13 (or the equivalent age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us to delete it.

12. Changes to this policy

We may update this policy to reflect changes to our practices or legal requirements. We will post updates here and revise the “Last updated” date. If changes are material, we may provide additional notice.

13. Contact us